FAQs
Still need to reach us? Please contact us anytime
Our usual delivery timeline is 5โ7 working days after dispatch.
However, during sales, festivals, or high order volume, deliveries may take a little longer.
Some books are sourced on demand or may be temporarily out of stock.
If even one book in your order is unavailable, the order may remain in โpreparingโ until all items are ready to ship together.
Sometimes courier tracking links expire or auto-cancel due to system issues.
This does NOT mean your order is cancelled. A new tracking link is generated once dispatch is re-initiated.
Courier partners usually make 2โ3 delivery attempts.
You can:
Coordinate directly with the delivery agent via the tracking link
Or contact us to update the delivery address before dispatch
Orders can be cancelled before dispatch
Once shipped, cancellation may not be possible
COD orders marked RTO (Return to Origin) will be processed once they return to us
Refunds are processed:
After cancellation confirmation, or
After returned items are received back
Refunds are credited to the original payment method as per bank timelines.
